Service Monitoring
Monitoring a network and its services encompasses more than just making sure that each service is reachable. It is imperative to ensure that the service is operating correctly, and to establish baseline performance statistics to compare against in the future. Our monitoring system can not only check the availability of your service, but can complete a test transaction to ensure that the service is responding properly. The monitoring system can also collect utilization and performance information so that a change from baseline operations can be detected immediately. The rapid detection will assist in establishing a causal relationship for the deviation before it can cause a disruption. When paired with our DNS Failover and Load Balancing system, any service that is unreachable (or has significantly deviated from its baseline) can have its traffic redirected to another node that is operating normally so that users do not experience any disruption of service.
DNS Failover and Load Balancing
Most load balancing systems use a round-robin style to distributing the load, sharing the load between the nodes in the assumption that all requests are equally as complex process. Our system monitors the key performance indicators of each node. It distributes the load in a hybrid fashion, using a weighted round-robin, so that all nodes still get some fraction of the requests, yet the nodes that are least busy get a larger portion of the requests. The system also has the capability to immediately remove a node from the pool when it is no longer responding, or has otherwise been flagged as unusable. An additional feature of our load balancing system is network partitioning. You can use a different base pool of servers defendant on where on the network or internet the requesting user is located. This means that you can maintain a separate pool of servers for European users, but also have them spill over to the North American network if necessary. This feature also allows internal users to be redirected to an on-site node to avoid wasting internet facing resources.
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